Ask, Listen, and Influence:
Develop Inquiry and Listening Skills

Description:
Do you find yourself easily distracted when others are speaking? Are you often multi-tasking rather than fully listening? As a professional, your ability to ask better questions, listen fully, and understand your diverse workforce are the keys to coalescing teams, navigating workgroups through change, and mobilizing them to a common cause.

Learning Objectives:
Master the art of inquiry and listening
Enhance your abilities to work with cross-generational teams
Apply Appreciative Inquiry tools
Practice mindfulness to help focus your listening

Outcomes:
Avoid common listening mistakes that can erode trust and respect
Build trust through listening techniques in live and remote conversations
Apply questions strategically to guide conversations toward key objectives