Managing Multiple Demands, Time, and Priorities

 Managing Multiple
Demands, Time,
and Priorities

Do you sometimes feel overwhelmed with data and deadlines? Are you clear about your priorities? Learn how to manage multiple demands and maintain your sanity. Learn strategies for prioritizing, scheduling, delegating, and wearing multiple hats. Our training also includes proven stress reduction techniques to maintain your equilibrium.

Learning Objectives:
Document the time-robbers who are taxing your time and sanity
Analyze your world of demands to understand its sources, your responsibilities, and how to prioritize
Leverage the power of a routine to allow you to focus brainpower on your most important tasks

Deliver high quality work product while meeting deadlines
Prioritize and create strategies for everyday functions and tasks
Monitor and modify your personal reactions to conflict and difficult situations

Resolving Conflict with Co-Workers and Customers

 Resolving Conflict with Co-Workers
and Customers

Are interpersonal conflicts wasting a lot of your time and energy? Don’t you wish everyone would just get along? Would you like to customers thank you rather than always complain? Our interactive training provides you ways to identify conflict sources, brainstorm resolutions, and handle potential conflicts both internal and external.

Learning Objectives:
Apply easy to use conflict resolution techniques
Increase your confidence in dealing with conflict, confrontation, and stress
Enhance your emotional intelligence, listening, and communication skills

Gain useful communications and mediation skills
Monitor your emotional reactions to difficult situations and behaviors

Getting Your Team to Work Together

 Getting Your Team to
Work Together

This training is a composite of several other trainings. It gives an overview of Change Management, Meeting Management, Emotional Intelligence and Best Practices for Team Building. After taking this training, you may want to take another in one or more areas to get the depth you need to move your team forward.

Learning Objectives:
Enable your team to be the best it can be by using proven best practices
Guide your team through change with the least pain and the most success
Manage your meetings with productive, efficient results

Get your team through changes quickly and successfully
Use emotional intelligence to better communicate and better understand yourself and others

Problem Solving Using Your Team’s Strengths

  Problem Solving Using
Your Team’s Strengths

How would you like to solve problems from a positive point of view? Appreciative Inquiry (AI) is a refreshing organizational development approach. AI focuses on what is working, as opposed to what is going wrong. You will learn a fresh and positive approach to tackling stressful situations and workplace challenges.

Learning Objectives:
Build an awareness of the power of appreciation
Gain the ability to ask the right questions
Practice utilizing new approaches and developing more skills
Inspire others to take a positive fresh approach to the stressors at work

Learn a refreshing approach to resolving issues
Resolve problems and challenges from a team’s strengths rather than addressing “What’s wrong?”
Keep your team motivated as opposed to feeling overwhelmed and stressed

Critical Conversations

Critical Conversations

Are you uncomfortable providing constructive feedback to others? Do you ever want to challenge ideas when other peoples’ strong opinions differ from your own? Do you feel defensive when others criticize your ideas? We teach you proven strategies and techniques to shift arguments into dialogues using practical exercises.

Learning Objectives:
Ensure critical conversations become productive dialogues
Improve communication outcomes
Enhance communication skills and comfort level
Reduce tension and manage negative situations

Learn communication tips to support positive change
Build positive relationships by developing mutual agreements

Building Great Teams

Building Great Teams

Does your team get bogged down with conflicting priorities? Is communication open and transparent? We help you build better teams by using practical tools, communication tips, meeting management guidelines, and models that enable individuals to work cohesively and productively.

Learning Objectives:
Establish team problem solving models
Design communication and behavioral protocol
Facilitate and motivate others through change
Capitalize on diversity of skills and competencies

Build synergy and trust within your team
Align team vision, mission, values, expectations, and responsibilities