Craig Harrison is an author, trainer, consultant and coach who builds competencies and confidence in professionals. Whether coaching start-ups and non-profit leadership teams or training governmental agencies or Fortune 100 companies, Craig’s ability to instill passion about excellence helps his clients aspire to and achieve success.  His primary focuses are on workplace and marketing communication, customer service and leadership. He works extensively in the public sector, training city and county employees on better writing and speaking, leadership development, managing change, cultivating a culture of trust, and enhancing personal and departmental credibility. Craig is also an adjunct instructor for the University of California at Santa Cruz Extension’s Silicon Valley Business department, designing and teaching two classes (on Meetings and Listening), and teaching two others (Credibility in the Workplace; Positive Political Skills in the Workplace) over the past 15+ years. These offerings are part of their Business Administration dept’s HR Certificate and Executive Administration programs.  He has also facilitated police and sheriff’s POST Team Building Workshops at offsites for multiple police and sheriffs’ departments in northern California. Craig also facilitated city council strategic planning retreats, led SWOT analysis and helped council boards with visioning activities as they dealt with budget crises and other challenges they faced.

Craig has been featured in the Wall Street Journal, The Financial Times, Selling Power and BusinessWeek. His clients include cities of San Jose, Oakland, Modesto and the counties of Contra Costa and Madera. He has also worked with BART (Bay Area Rapid Transit), California Department of Health Services, Union Sanitary District, Lawrence Livermore National Labs, the Department of Energy, Bank of America, McKesson, CIGNA, Hewlett-Packard, Pfizer, Sheraton Hotels, Staples and United Airlines.

Orchestrating Your Leadership (article)