Critical Conversations

Description:
Are you uncomfortable providing constructive feedback to others? Do you ever want to challenge ideas when other peoples’ strong opinions differ from your own? Do you feel defensive when others criticize your ideas? We teach you proven strategies and techniques to shift arguments into dialogues using practical exercises.

Learning Objectives:
Ensure critical conversations become productive dialogues
Improve communication outcomes
Enhance communication skills and comfort level
Reduce tension and manage negative situations

Outcomes:
Learn communication tips to support positive change
Build positive relationships by developing mutual agreements