Giving and Receiving Constructive Feedback

Description:
Do you tend to justify your actions when receiving negative feedback? Do you avoid giving constructive feedback? Feedback sessions can ideally offer people an opportunity to grow or unfortunately create a negative work environment. We teach you the best practices to help both the provider and receiver of the feedback create a growth opportunity. Our interactive training uses group exercises to help you learn how to convert potentially negative situations into a constructive learning experience for all involved.

Learning Objectives:
Identify the root cause of a situation through multiple perspectives
Develop an environment that promotes listening and collaborative conversations
Explore techniques that help convert a difficult conversation into a growth opportunity

Outcomes:
Learn how to use crucial conversational techniques
Resolve problems by mining initial feedback to uncloak the real issue at hand
Steer difficult discussions toward an actionable agenda