The Consulting Team: Trainings and Workshops

Leadership
Managing Change: Overcome Resistance and Get Buy-in
Enhancing Your Executive Presence
Crash Course for Supervisors
Management 101: Leadership Best Practices
Managing Multiple Generations
Coaching: How to Motivate and Develop Potential
Collaboration Tools for Leaders and Project Managers
Launching Effective Projects

Communication
Emotional Intelligence: What It Is and How to Increase  Yours
Using DiSC® Communication Styles to Create Rapport and Influence
Resolving Conflict Caused by Difficult Behaviors
Ask, Listen, and Influence: Develop Inquiry and Listening Skills
Credibility: How to Earn It and Keep It
Building and Cultivating Trust as a Leader, Manager, or Staff Member
Giving and Receiving Constructive Feedback

Team Building
Working Across Teams: Divisions, Departments, Other Agencies
Building Great Teams
Critical Conversations
Problem-Solving Using Your Team’s Strengths
Getting Your Team to Work Well Together

Customer Service
Exceptional Customer Service: Putting People First
Resolving Conflicts with Co-Workers and Customers
Managing Multiple Demands, Time, and Priorities
Managing Stress and Frustration

Business Writing and Presentations
Better Business Writing: From Emails to Staff Reports
Presentation and Influencing Skills
Develop Your Ability to Think, Speak, and Act In the Moment
Facilitation and Meeting Management Skills
Meetings Made Fun and Easy